Customer Testimonials

After 6 months, I finally finished renovating and furnishing our new house. To say I’ve worked with a lot of sales, delivery, install and contractors in the last 6 months, is an understatement.

From my first call into your store to every interaction in between it has been incredible to work with James and the team. Easily first place out of all the companies I’ve partnered with on this project. Can’t thank you enough.

Beautiful shuffleboard table, delivered on time and the installers were great. I had ordered a table from Zoro.com, which didn’t have the table in stock and had no idea when it would be available. Zoro was impossible to reach to speak to a human. Next was Wayfair. They told me I would have the table by a certain date and that date kept moving by the week. Luckily I found Royal Billiard (more…)

We needed new stools, and our Google search led us to Royal Billiard & Recreation. They have an incredible number of stools, and we sat in every one. In fact, the gentleman who waited on us encouraged us to take our time, so we were sure of our selection. He was extraordinarily patient with us as we mulled over which material (more…)

I need to let anyone who wants to have a pool table repaired or even buying a pool table off this company, that they will be dealing with a very honest company. I have a slate pool table that I have had in storage for over 5 years. I wanted to get new felt onto the table and have the table reassembled. I called three companies, (more…)

We decided to purchase a billiard table for our daughters’ family. A quick visit to Royal Billiards & Recreation to see what they had and we were pleasantly impressed with their store and associates. We went in specifically looking for a table they had advertised and upon asking for the table location, salesman Dave pointed us in the direction of the table. Dave was very non-pressure (more…)

We bought a custom bar and shuffleboard table for our living room through Royal Billiards a few years ago. Kent was incredibly helpful. We originally planned on doing an L-shaped bar. So, Kent came to the house (more…)

First, I would like you to extend my thanks and appreciation to John and Colin. They did a fabulous job and were very personable, friendly and professional. I would highly recommend them to anyone who would need such a service.

Just a short note to thank you for your professional guidance in choosing the correct pool table for our use, and the super service in providing quick delivery and finishing of same.  All of us have bee enjoying the use of the table, and again express our thanks to you and your organization.

We want to thank you for your individual attention and counsel in selecting our recreational pool table and accessories. Your service team offered professional craftsmanship in covering and installing the pool table! Thanks for your kind and courteous attention.

Jon and Dom [installers] were absolutely great today! They showed up on time, were extremely friendly and knowledgeable, and overall seemed like just terrific guys. We certainly were in good hands.

I absolutely love my new Olhausen Pool Table! Kent was extremely knowledgeable with our in store consultation. John and Luke were both very professional and informative during installation. This has been a truly pleasurable experience!

I received the delivery of the shuffleboard table today. The guys were great. Very professional, polite, and neat. The whole process was very smooth. You got a great team. I will absolutely recommend you guys to all my neighbors and friends looking for entertainment.

Mike and James were absolutely awesome! From the very first call, Mike was informative and eased all concerns regarding the process. They were on time, and very thorough in the break down and set up of the table. They were super considerate (more…)