Last updated: October 27, 2026
Royal Billiard & Recreation (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit royalbilliard.com, shop with us online or in our showroom, or contact us, and how we use and protect it.
Information We Collect
Information you give us. When you place an order, create an account, request a quote, sign up for lessons or our newsletter, or contact us, we may collect your name, email address, phone number, billing and delivery address, order details, and any information you include in your messages.
Payment information. Online payments are processed by third-party payment processors. We do not store your full credit or debit card number on our website.
Information collected automatically. When you visit our website, we and our service providers may automatically collect information such as your IP address, browser and device type, pages viewed, and how you arrived at our site, using cookies and similar technologies.
How We Use Your Information
- To process, deliver and support your orders, services and lessons
- To respond to your questions, quote requests and service requests
- To send order confirmations, delivery updates and other service messages
- To send newsletters or promotions if you have opted in (you can unsubscribe at any time)
- To operate, secure and improve our website and measure how it is used
- To comply with legal obligations and prevent fraud
We Do Not Sell Your Information
We do not sell, rent or trade your personal information, and we do not share it with third parties for their own marketing purposes.
We only share information as needed to run our business, for example with:
- Service providers who help us operate, such as payment processors, delivery and shipping carriers, website hosting, and email providers, who may use it only to perform services for us
- Manufacturers, when needed to fulfill a special order or process a warranty claim on your behalf
- Authorities or other parties when required by law, or to protect our rights, customers or business
Cookies and Analytics
Our website uses cookies to keep your cart and account working, remember your preferences, and understand how visitors use the site. We may use tools such as Google Analytics and Google Ads to measure website traffic and the effectiveness of our advertising. You can control or delete cookies through your browser settings, and you can learn how Google uses data at policies.google.com/technologies/partner-sites. Disabling cookies may affect some website features, such as the shopping cart.
Data Security and Retention
We use reasonable administrative, technical and physical safeguards to protect your information. However, no website or method of transmission is completely secure. We keep personal information only as long as needed for the purposes described in this policy, including legal, tax and accounting requirements.
Your Choices
You may unsubscribe from marketing emails at any time using the link in the email. You may also contact us to request access to, correction of, or deletion of your personal information, subject to any information we are required to keep by law.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to other websites, such as manufacturers or social media platforms. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date will be revised.
Contact Us
Royal Billiard & Recreation
515 Bethlehem Pike, Colmar, PA 18915
Phone: 215-997-7777
Email: sales@royalbilliard.com